Top-Notch Boat Hauling Service
Our team is dedicated to transporting your boat with the utmost care and attention to detail. Whether you need to move your boat across the state or across the country, we've got you. Trust us to treat your boat like it's our own. Contact us today to learn more about our services.
FAQ
Your Boat Hauling Questions Answered
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How do I get a quote?Getting a quote from Nautical Hauler is easy: Online Form: Fill out our online quote request form with your boat and transport details. Phone: Call us at +1 (702) 538-3080 to speak directly with one of our representatives. Email: Send your transport details to info@nauticalhauler.com and we'll get back to you with a quote.
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What types of payments do you accept?Currently, we accept cash payments only. Please ensure you have the necessary amount available for both the deposit and the final payment.
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When do I have to pay?We require a deposit of 20% at the start of the transport process to secure your booking. The remaining balance is due upon delivery of your boat. This ensures that all costs are covered and your boat is safely transported to its destination.
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How do I make the deposit payment?The 20% deposit can be paid in cash at the time of booking. Our representative will provide you with a receipt and confirmation of your scheduled transport.
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How do I pay the remaining balance?The remaining balance is to be paid in cash upon delivery of your boat. Our driver will provide you with a final invoice once the payment is completed.
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Can I get a invoice for my payments?Yes, we provide receipts for all payments, including the initial deposit and the final balance. Our goal is to ensure transparency and provide you with documentation for your records.
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Are there any additional fees I should be aware of?Our quotes are designed to be all-inclusive, covering the cost of transport, handling, and delivery. However, if there are any special requirements or additional services requested, we will inform you in advance and provide a revised quote.
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Can I change the payment method after booking?Currently, we only accept cash payments. If there are any changes to our payment policies in the future, we will notify our customers and update our FAQ accordingly.
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What happens if I need to cancel my transport?If you need to cancel your transport, please contact us as soon as possible. Please refer to our cancellation policy: Before 7 days of scheduled pickup: You will receive a full refund of your deposit. Within 7 days of scheduled pickup: Please refer to our cancelation policy.
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How does the boat transport process work?The boat transport process with Nautical Hauler involves several steps to ensure your vessel is transported safely and efficiently: Request a Quote: Contact us with details about your boat and desired transport dates. Receive a Quote: We provide a no-obligation quote based on your specific needs. Schedule Transport: Once you approve the quote, we schedule the transport and coordinate logistics. Prepare Your Boat: Follow our preparation guidelines to ensure your boat is ready for transport. Pickup: Our professional team arrives at the agreed location to load your boat securely. Transport: Your boat is transported using state-of-the-art equipment and techniques. Delivery: We deliver your boat to the specified location, ensuring it arrives in perfect condition.
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What types of boats do you transport?Nautical Hauler transports a wide variety of boats, including any boats smaller than 39 feet of length.
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How do you ensure the safety of my boat during transport?Safety is our top priority. We ensure the safety of your boat by: Using professional-grade trailers and equipment. Securing the boat properly to prevent movement during transport. Conducting thorough inspections before and after transport. Employing experienced and trained drivers and handlers. Providing detailed preparation instructions to boat owners.
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What areas do you serve?Nautical Hauler serves all 50 states in the United States. Whether you need to transport your boat across state lines or across the country, we have the resources and expertise to get the job done.
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What is the process for scheduling a transport?Once you receive and approve your quote, we will work with you to schedule the transport. This involves: Selecting a convenient pickup and delivery date. Coordinating with you on any specific requirements or concerns. Confirming all details and providing you with a transport itinerary.
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What should I do to prepare my boat for transport?Preparing your boat for transport is crucial for its safety. Here are some general guidelines: Clean the Boat: Remove any dirt and marine growth. Secure Loose Items: Remove or secure any loose items, both inside and outside the boat. Drain Water: Ensure that all water is drained from the boat, including from the bilge and water systems. Check for Leaks: Inspect for and fix any leaks. Lower or Remove Accessories: Lower antennas, radar units, and any other protruding accessories. Remove valuable electronics if possible. Disconnect Batteries: Disconnect the batteries to prevent any electrical issues. Document Condition: Take photos of your boat from multiple angles to document its condition before transport.
Policies & terms and conditions
Please refer to our policies before scheduling with us.
Cancellation Policies & Terms and Conditions
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Cancellation Period
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Customers can cancel their reservation without penalty up to 7 days before the scheduled boat transport date.
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Late Cancellation Penalty
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Cancellations made between 7 and 13 days before the scheduled date will incur a penalty of 10% of the total transport cost.
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Cancellations made between 3 and 6 days before the scheduled date will incur a penalty of 15% of the total transport cost.
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Non-Refundable for Last-Minute Cancellations
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Cancellations made less than 72 hours in advance will not be refunded.
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Rescheduling
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Customers can reschedule their transport to a future date without penalty if the request is made at least 7 days before the original date.
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Partial Refund
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For cancellations made between 3 and 7 days before the scheduled date, a partial refund of 50% will be offered.
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Weather Conditions
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In the case of adverse weather conditions that could jeopardize the safety of the transport, Nautical Hauler will allow cancellation or rescheduling without penalty.
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Illness or Emergencies
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Cancellations without penalty will be allowed in cases of medical emergencies or unforeseen situations, upon presentation of appropriate documentation justifying the cancellation.
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No-Show Policy
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Customers who do not show up for the boat transport without prior notification will not be entitled to a refund.
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Non-Refundable Deposit
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A non-refundable initial deposit will be required at the time of booking. This deposit may be applied to a future reservation if the cancellation is made within the allowed period.
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Notice of Changes
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Nautical Hauler reserves the right to modify these policies at any time. Any changes will be communicated to customers in advance.
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These policies are designed to ensure fair and efficient operation for both Nautical Hauler and its customers.
Privacy Policy
Effective Date: Jan 1st, 2024
1. Introduction Nautical Hauler ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nauticalhauler.com, use our services, or interact with us.
2. Information We Collect We may collect the following types of information:
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Personal Information: Name, email address, phone number, and other contact details.
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Boat Information: Details about your boat, including size, type, and condition.
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Transport Details: Pickup and delivery addresses, dates, and specific requirements.
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Usage Data: Information about how you use our website and services.
3. How We Use Your Information We use the information we collect for the following purposes:
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Providing Services: To provide, manage, and improve our boat transport services.
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Communication: To communicate with you about your transport requests, quotes, and services.
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Marketing: To send promotional materials and updates, with your consent.
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Improving Our Services: To analyze usage patterns and improve our website and services.
4. Information Sharing and Disclosure We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
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Service Providers: With trusted service providers who assist us in operating our business and providing services to you.
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Legal Requirements: If required by law or in response to legal processes.
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Protection of Rights: To protect our rights, privacy, safety, or property, and/or that of you or others.
5. Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
6. Your Rights You have the following rights regarding your personal information:
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Access: Request access to the personal information we hold about you.
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Correction: Request correction of any inaccurate or incomplete information.
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Deletion: Request deletion of your personal information.
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Objection: Object to the processing of your personal information for specific purposes.
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Withdrawal of Consent: Withdraw your consent at any time, where we rely on your consent to process your personal information.
7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
8. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices.
Our Company
Located
48 West Mariana Avenue, North Fort Myers, FL, USA
Operating Hours
We are here to assist you
24 hours a day
Monday thru Sunday
Welcome to Nautical Hauler! We are Adriana Cabrera and Yosvany Estevez, two passionate owners who are dedicated to providing top-notch transport for your boats. Our focus on trust and attention to detail ensures that your boat is in good hands. We operate throughout the United States, no matter where you are, we've got you covered!
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